KN
Khulumani N

1 reviews | Active since Aug 2017

16 Aug 2017, 05:56

Unhappy

Was involved in an accident with a lady who is a outsuarence client she hit me at th back and my car was damaged back and front I reported the accident to outsuarence they approved but they said they will only pay me for the damages at the back only now I'm the one who is struggling to fix my car when I was not wrong at all please outsuarence be fe on this issue

0
Replies (1)
OUTsurance
OUTsurance's reply17 Aug 2017, 13:47
Official

Hello Troza

We are very sorry about the disappointing outcome of your 3rd party claim.

Our liability claims manager, Eliza contacted you and explained the reasons for our decision to exclude the frontal damage.

Elizna requested you provide us with a witness statement confirming our client's vehicle pushed your car into the vehicle in front of you.

Elizna will contact you again tomorrow as requested.

Regards

Dinky

Best regards,