FS
Frank S
1 reviews | Active since Apr 2019
21 Jul 2025, 21:48
Unfortunate Outsurance is busy losing it.
According to the police affidavit the client admitted he drove into my car. On the scene he apologized and indicated his insurance will sort it out. Today his insurance called to say they will not honor the 3rd part claim and asked my son in law why don’t we claim from our own insurance. These are the legal division of Outsurance. How do you drive into someone with your fender, and yet they say we bumped into their client. I hate kruks and now I’m canceling my own policies with them, as early as tomorrow. The sad part is that the client of Outsurance produced an expired drivers license of 2021. I’m still waiting on them to call me.
Helpful (0)
Replies (3)0
Replies (3)FS
Frank S's updateReviewer Update
22 Jul 2025, 20:48OUTSURANCE Called, they say they will consider my third party claim if I can provide video evidence….what BS is going on with OUTSURANCE.
FS
Frank S's update22 Jul 2025, 20:48
Reviewer Update
OUTSURANCE Called, they say they will consider my third party claim if I can provide video evidence….what BS is going on with OUTSURANCE.
OUTsurance's replyOfficial
24 Jul 2025, 12:19Hello Frank
We are sorry about the disappointment.
Our legal liability claims manager contacted you and discussed the merit dispute and how 3rd party claims are administered.
Thank you for the opportunity to have discussed your concerns.
Regards
The OUTsurance Team
We are sorry about the disappointment.
Our legal liability claims manager contacted you and discussed the merit dispute and how 3rd party claims are administered.
Thank you for the opportunity to have discussed your concerns.
Regards
The OUTsurance Team
OUTsurance's reply24 Jul 2025, 12:19
Official
Hello Frank
We are sorry about the disappointment.
Our legal liability claims manager contacted you and discussed the merit dispute and how 3rd party claims are administered.
Thank you for the opportunity to have discussed your concerns.
Regards
The OUTsurance Team
We are sorry about the disappointment.
Our legal liability claims manager contacted you and discussed the merit dispute and how 3rd party claims are administered.
Thank you for the opportunity to have discussed your concerns.
Regards
The OUTsurance Team
FS
Frank S's updateReviewer Update
24 Jul 2025, 18:13All he did was to confirmed that you are no better than a ***** on the street. .
Despite the police affidavit he has submitted to admit he was wrong,
Despite that he didn’t have a valid drivers license.
And for crying out loud this is your response.
Nevertheless, based on the conflicting versions and lack of conclusive evidence, such as video footage, supporting your account, in light of this discrepancy we respectfully cannot proceed with a settlement offer without a concrete evidence like a footage that might help alter our assessment arises.
Despite the police affidavit he has submitted to admit he was wrong,
Despite that he didn’t have a valid drivers license.
And for crying out loud this is your response.
Nevertheless, based on the conflicting versions and lack of conclusive evidence, such as video footage, supporting your account, in light of this discrepancy we respectfully cannot proceed with a settlement offer without a concrete evidence like a footage that might help alter our assessment arises.
FS
Frank S's update24 Jul 2025, 18:13
Reviewer Update
All he did was to confirmed that you are no better than a ***** on the street. .
Despite the police affidavit he has submitted to admit he was wrong,
Despite that he didn’t have a valid drivers license.
And for crying out loud this is your response.
Nevertheless, based on the conflicting versions and lack of conclusive evidence, such as video footage, supporting your account, in light of this discrepancy we respectfully cannot proceed with a settlement offer without a concrete evidence like a footage that might help alter our assessment arises.
Despite the police affidavit he has submitted to admit he was wrong,
Despite that he didn’t have a valid drivers license.
And for crying out loud this is your response.
Nevertheless, based on the conflicting versions and lack of conclusive evidence, such as video footage, supporting your account, in light of this discrepancy we respectfully cannot proceed with a settlement offer without a concrete evidence like a footage that might help alter our assessment arises.