AK
Anton Kotzè
1 reviews | Active since Sept 2022
15 Sept 2022, 14:32
UNFAIRNESS FROM OUTSURANCE
One of Outsurance clients caused an accident and she admitted that she was 100% at fault. An assessor came to inspect my vehicle damages and said the vehicle going to written off. Today Outsurance legal claim department phoned me to inform me that Outsurance is 100% not compensating me for the loss of my vehicle because of some minus rule of a 60/40 and even a 90/20 split. I said to this Outsurance person that this is not fair as I was not a fault in this accident. So Outsurance expect me to take a 100% loss of my vehicle without compensating me for my loss. I told Outsurance that you are very quickly to take monthly payments from people but when it comes to pay out for losses then they don't and come up with stories and rules not to pay out. My wife's vehicle is also insured with Outsurance and I told her to cancel her policy immediately as Outsurance is a bunch of ********* to take pupils money but don't pay out. Even the person who caused the accident said to Outsurance that this is not fair that I must have a 100% loss on my side. The Ombudsman needs to know what ********* Outsurance is. GOD sees EVERYTHING and Outsurance will not win with this case.
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Replies (2)
OUTsurance's replyOfficial
20 Sept 2022, 13:53Good day Anton,
Thanks for raising your concerns with us.
Mmeli our legal manager has discussed the merits of the claim in detail with you. Every claim is dealt with on its own merits. We base our decision on case law and information at our disposal. Our decision remains unchanged.
We do apologise for the disappointing outcome of your 3rd party claim.
Regards,
OUTsurance
Thanks for raising your concerns with us.
Mmeli our legal manager has discussed the merits of the claim in detail with you. Every claim is dealt with on its own merits. We base our decision on case law and information at our disposal. Our decision remains unchanged.
We do apologise for the disappointing outcome of your 3rd party claim.
Regards,
OUTsurance
OUTsurance's reply20 Sept 2022, 13:53
Official
Good day Anton,
Thanks for raising your concerns with us.
Mmeli our legal manager has discussed the merits of the claim in detail with you. Every claim is dealt with on its own merits. We base our decision on case law and information at our disposal. Our decision remains unchanged.
We do apologise for the disappointing outcome of your 3rd party claim.
Regards,
OUTsurance
Thanks for raising your concerns with us.
Mmeli our legal manager has discussed the merits of the claim in detail with you. Every claim is dealt with on its own merits. We base our decision on case law and information at our disposal. Our decision remains unchanged.
We do apologise for the disappointing outcome of your 3rd party claim.
Regards,
OUTsurance
AK
Anton Kotzè's updateReviewer Update
03 Oct 2022, 12:37Outsurance is still "*****s" in my eyes and I shall tell everybody how unfair Outsurance is. Outsurance even tried to change the case first outcome from 60/40 to 80/20 (Your client still admitted on the accident scene to me, my wife, her husband and the traffic department officers that she is guilty and caused this accident) case and you want to say every case based on merits. Why are you trying to change it if you made up your mind not to pay the first time? Everybody I speak to and explained this accident says that I cannot be blamed for this accident. Outsurance you will loose my wife (more than 12yrs as your client) and many more. I shall tell many people of this unfair "law of apportionment" ******* which Outsurance is using against people not to pay out claims. Even Outsurance staff said that Outsarance should pay the claim as Outsurance client admitted to be at fault. I even did an advance driving course in my life and there I was taught that incase of an emergency where you can do nothing to avoid and accident "YOU SLAM THE BREAKS AND HOPE NOT TO GET INVOLVED IN AN ACCIDENT) I wish I could have drawn a map or upload evidence here on Hello Peter to get the public involved here to state their opinion on this accident. Outsurance client went over oncoming traffic double lane and hit me on the second far left lane and impossible to avoid it. I did slam the breaks which can be clearly seen on the photos and slide into her and she was on the wrong side of the road. Outsurance is idiots that cannot clearly see evidence. Unfortunately I cannot afford a lawyer to take this matter further but the GOD that I serve sees everything. Outsurance remember that GOD can close your doors in a split second. Thank GOD that JUDGEMENT DAY WILL COME. Outsurance CANNOT BEAT GOD - The Bible clear stated that HE did win!! YOU NEVER EVEN ONCE ASKED FOR ANY EVIDENCE FROM MY SIDE - I CHALLENGE OUTSURANCE TO GO PUBLIC WITH THIS CASE TO SEE WHO WAS WRONG HERE. I CHALLENGE YOU OUTSURANCE I CHALLENGE YOU. If you don't accept my challenge then you have something to hide and don't have all the evidence of this case. BRING IT ON OUTSURANCE I AM WAITING. You are very quickly to pay people to come to Outsurance to beat a quote or publicly state that you pay out R1.5 million daily but you cannot pay a lousy R38 000.00 claim which was your client's fault in the first place.
AK
Anton Kotzè's update03 Oct 2022, 12:37
Reviewer Update
Outsurance is still "*****s" in my eyes and I shall tell everybody how unfair Outsurance is. Outsurance even tried to change the case first outcome from 60/40 to 80/20 (Your client still admitted on the accident scene to me, my wife, her husband and the traffic department officers that she is guilty and caused this accident) case and you want to say every case based on merits. Why are you trying to change it if you made up your mind not to pay the first time? Everybody I speak to and explained this accident says that I cannot be blamed for this accident. Outsurance you will loose my wife (more than 12yrs as your client) and many more. I shall tell many people of this unfair "law of apportionment" ******* which Outsurance is using against people not to pay out claims. Even Outsurance staff said that Outsarance should pay the claim as Outsurance client admitted to be at fault. I even did an advance driving course in my life and there I was taught that incase of an emergency where you can do nothing to avoid and accident "YOU SLAM THE BREAKS AND HOPE NOT TO GET INVOLVED IN AN ACCIDENT) I wish I could have drawn a map or upload evidence here on Hello Peter to get the public involved here to state their opinion on this accident. Outsurance client went over oncoming traffic double lane and hit me on the second far left lane and impossible to avoid it. I did slam the breaks which can be clearly seen on the photos and slide into her and she was on the wrong side of the road. Outsurance is idiots that cannot clearly see evidence. Unfortunately I cannot afford a lawyer to take this matter further but the GOD that I serve sees everything. Outsurance remember that GOD can close your doors in a split second. Thank GOD that JUDGEMENT DAY WILL COME. Outsurance CANNOT BEAT GOD - The Bible clear stated that HE did win!! YOU NEVER EVEN ONCE ASKED FOR ANY EVIDENCE FROM MY SIDE - I CHALLENGE OUTSURANCE TO GO PUBLIC WITH THIS CASE TO SEE WHO WAS WRONG HERE. I CHALLENGE YOU OUTSURANCE I CHALLENGE YOU. If you don't accept my challenge then you have something to hide and don't have all the evidence of this case. BRING IT ON OUTSURANCE I AM WAITING. You are very quickly to pay people to come to Outsurance to beat a quote or publicly state that you pay out R1.5 million daily but you cannot pay a lousy R38 000.00 claim which was your client's fault in the first place.