ZM
Zibuyisile M

1 reviews | Active since Dec 2014

19 Sept 2023, 08:50

Unfairly listed

My name is Exford Msweli, I took out a life cover with Outsurance and decided not to continue with it but now it shows negatively on my credit report. They have listed it as a DEFAULT. How can an insurance be listed a default as this was not a debt. Please remove this immediately. I have been trying to get hold of you with no luck.

0
Replies (2)
OUTsurance
OUTsurance's reply19 Sept 2023, 09:20
Official
Hello Zibuyisile

We are members of the South African Credit & Risk Reporting Association and we are obliged to provide the credit bureaus with the details of financial transactions relating to our premiums. The policy does show as cancelled on our side.

Kindly send a screenshot of the OUTsurance information reflecting on your credit report to ***  We will advise further via email. Please add your ID number in the subject line.

Regards
The OUTsurance Team


ZM
Zibuyisile M's update19 Sept 2023, 09:32
Reviewer Update
The e-mail the you are sending is not showing I can only see ****