1 reviews | Active since Aug 2016
Unfair Treatment - Outsurance
<p>A customer of Outsurance knocks into my car, my damages according to three proffesional repair service providers has quoted between R22 ********** 0 . Dial Direct offers to pay me R11 000 for my car on the basis that in their opinion I was at fault even though their client ********ly crossed a solid line and knocked my vehicle causing the damage. This is a 2005 Audi that i have been searching for ages in the condition and mileage it was in, and very well maintained. How am I to repair my vehicle to the same standard it was with R11K when three service providers quote over R22K? Why am I to blame when their client drove ********ly endangering people and property. I have rejected their offer and put forward my counter offer with substantiating evidence of the accident scene, yet they will not acknowledge full guilt and will not pay more to repair my damage. I will now be going to court. Another prime example of an insurance company *****ing from people.</p>
In my above review, it states "Dial Direct offers to pay me R11 000 for my car on the basis that in their opinion I was at fault even though their client ********ly crossed a solid line and knocked my vehicle causing the damage."
It should state, "OUTSURANCE offers to pay me R11 000 for my car on the basis that in their opinion I was at fault even though their client ********ly crossed a solid line and knocked my vehicle causing the damage.
In my above review, it states "Dial Direct offers to pay me R11 000 for my car on the basis that in their opinion I was at fault even though their client ********ly crossed a solid line and knocked my vehicle causing the damage."
It should state, "OUTSURANCE offers to pay me R11 000 for my car on the basis that in their opinion I was at fault even though their client ********ly crossed a solid line and knocked my vehicle causing the damage.
Hi GoosHP,
Thank you for bringing the matter to our attention. Elizna our legal manager contacted you to discuss the merits of the claim. She discussed the new offer with you and you signed it off. You were happy with the offer.
Regards, Kelvin
Hi GoosHP,
Thank you for bringing the matter to our attention. Elizna our legal manager contacted you to discuss the merits of the claim. She discussed the new offer with you and you signed it off. You were happy with the offer.
Regards, Kelvin
