KW
Kobus W
1 reviews | Active since Jul 2018
23 Jan 2019, 14:18
UNFAIR PRACTICE
I have been a loyal customer for 2years ,we had a good in transit insurance cover and these people decided to cancel it after just 2 small claim,they could have atleast warn us or increase m y monthly premium
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Replies (2)0
Replies (2)
OUTsurance's replyOfficial
23 Jan 2019, 14:46Good day Kobus,
We acknowledge receipt of your complaint. Please can you send us a private message ( Hello Peter blocks any numbers posted publicly ) with either your policy or ID number as we are unable to trace a policy with the information you provided.
Once received we will look into the matter and revert with proper feedback.
Sorry for the disappointing feedback.
Regards,
OUTsurance
We acknowledge receipt of your complaint. Please can you send us a private message ( Hello Peter blocks any numbers posted publicly ) with either your policy or ID number as we are unable to trace a policy with the information you provided.
Once received we will look into the matter and revert with proper feedback.
Sorry for the disappointing feedback.
Regards,
OUTsurance
Best regards,
OUTsurance's reply23 Jan 2019, 14:46
Official
Good day Kobus,
We acknowledge receipt of your complaint. Please can you send us a private message ( Hello Peter blocks any numbers posted publicly ) with either your policy or ID number as we are unable to trace a policy with the information you provided.
Once received we will look into the matter and revert with proper feedback.
Sorry for the disappointing feedback.
Regards,
OUTsurance
We acknowledge receipt of your complaint. Please can you send us a private message ( Hello Peter blocks any numbers posted publicly ) with either your policy or ID number as we are unable to trace a policy with the information you provided.
Once received we will look into the matter and revert with proper feedback.
Sorry for the disappointing feedback.
Regards,
OUTsurance
Best regards,
OUTsurance's replyOfficial
28 Jan 2019, 09:45Good day Fuso,
We acknowledge receipt of your complaint. We are unable to trace a policy with the information you provided. We have been unsuccessful in our attempts to contact you and we have sent you a private message requesting either your policy or ID number.
Once received we will look into the matter and revert with proper feedback.
Sorry for the disappointing feedback.
Regards,
OUTsurance
We acknowledge receipt of your complaint. We are unable to trace a policy with the information you provided. We have been unsuccessful in our attempts to contact you and we have sent you a private message requesting either your policy or ID number.
Once received we will look into the matter and revert with proper feedback.
Sorry for the disappointing feedback.
Regards,
OUTsurance
Best regards,
OUTsurance's reply28 Jan 2019, 09:45
Official
Good day Fuso,
We acknowledge receipt of your complaint. We are unable to trace a policy with the information you provided. We have been unsuccessful in our attempts to contact you and we have sent you a private message requesting either your policy or ID number.
Once received we will look into the matter and revert with proper feedback.
Sorry for the disappointing feedback.
Regards,
OUTsurance
We acknowledge receipt of your complaint. We are unable to trace a policy with the information you provided. We have been unsuccessful in our attempts to contact you and we have sent you a private message requesting either your policy or ID number.
Once received we will look into the matter and revert with proper feedback.
Sorry for the disappointing feedback.
Regards,
OUTsurance
Best regards,