NM
Nthabiseng M

1 reviews | Active since Jul 2018

22 Oct 2018, 06:11

Unfair listing

I wanted to take a life insurance with OutSurance 2 months ago then I decided to cancel it be cause I am unemployed. On Friday when I checked my credit record I saw that they have listed me in ITC for the money I don't know. How can they list me to Itc and they never called me or emailed me of the money they say I owe I am so dissapointed nd will never use OutSurance and will never tell anyone to use it. They trap us and maybe because I'm black they never saw the need to communicate with me.

0
Replies (1)
OUTsurance
OUTsurance's reply22 Oct 2018, 12:59
Official
Good day  Letlotlo@1,

Thank you for notifying us.

We have notified all Credit Bureaus to update your payment profile as there is no money outstanding or owing to OUTsurance. We included you in the correspondence we sent.

We do apologise for the inconvenience caused.

Thank you,
Kelvin

Best regards,