NV
Nakita V
1 reviews | Active since Jun 2022
08 Jun 2022, 14:07
Unfair insurance
Absolutely disgusting refusing to pay me out due to their client writing my car off after jumping a solid red robot under the influence why am I not getting paid out I've been left car less and job less thanks to outsurance!!
Helpful (0)
Replies (7)0
Replies (7)
OUTsurance's replyOfficial
10 Jun 2022, 09:44Hello Nakita V
Further to our private reply to you on 8 June in which we acknowledged your complaint and requested our client's claim number, we cannot arrange any assistance or proper feedback to you.
We'll appreciate it if you could send us the detail. Our liability claims manager will review the merits and contact you with proper feedback.
Regards
OUTsurance
Further to our private reply to you on 8 June in which we acknowledged your complaint and requested our client's claim number, we cannot arrange any assistance or proper feedback to you.
We'll appreciate it if you could send us the detail. Our liability claims manager will review the merits and contact you with proper feedback.
Regards
OUTsurance
OUTsurance's reply10 Jun 2022, 09:44
Official
Hello Nakita V
Further to our private reply to you on 8 June in which we acknowledged your complaint and requested our client's claim number, we cannot arrange any assistance or proper feedback to you.
We'll appreciate it if you could send us the detail. Our liability claims manager will review the merits and contact you with proper feedback.
Regards
OUTsurance
Further to our private reply to you on 8 June in which we acknowledged your complaint and requested our client's claim number, we cannot arrange any assistance or proper feedback to you.
We'll appreciate it if you could send us the detail. Our liability claims manager will review the merits and contact you with proper feedback.
Regards
OUTsurance
NV
I am struggling to reply privately to u the claim number is *** and I have police reports and emails and camera footage and now I have to get lawyers involved!!! This is so so wrong I will show the world what u guys are
Nakita V's updateReviewer Update
20 Jun 2022, 11:12I am struggling to reply privately to u the claim number is *** and I have police reports and emails and camera footage and now I have to get lawyers involved!!! This is so so wrong I will show the world what u guys are
NV
Nakita V's update20 Jun 2022, 11:12
Reviewer Update
I am struggling to reply privately to u the claim number is *** and I have police reports and emails and camera footage and now I have to get lawyers involved!!! This is so so wrong I will show the world what u guys are
NV
Nakita V's updateReviewer Update
20 Jun 2022, 11:13Still no response you guys just don't care!!! I
NV
Nakita V's update20 Jun 2022, 11:13
Reviewer Update
Still no response you guys just don't care!!! I
NV
Nakita V's updateReviewer Update
20 Jun 2022, 14:11Next stop is city news I have suffered way to much thanks to outsurance
NV
Nakita V's update20 Jun 2022, 14:11
Reviewer Update
Next stop is city news I have suffered way to much thanks to outsurance
OUTsurance's replyOfficial
21 Jun 2022, 14:41Good afternoon Nakita,
Further to our private replies after receiving your complaint, we can confirm that our legal manager Isaac has been in contact with you.
He has informed you that due to our clients claim being rejected we are unable to attend to your third party claim.
Please direct your claim to our client who will have to handle your matter in his personal capacity.
We understand that this is not the feedback you want to hear however based on the information at our disposal we will be able to entertain your third party claim.
Regards,
OUTsurance
Further to our private replies after receiving your complaint, we can confirm that our legal manager Isaac has been in contact with you.
He has informed you that due to our clients claim being rejected we are unable to attend to your third party claim.
Please direct your claim to our client who will have to handle your matter in his personal capacity.
We understand that this is not the feedback you want to hear however based on the information at our disposal we will be able to entertain your third party claim.
Regards,
OUTsurance
OUTsurance's reply21 Jun 2022, 14:41
Official
Good afternoon Nakita,
Further to our private replies after receiving your complaint, we can confirm that our legal manager Isaac has been in contact with you.
He has informed you that due to our clients claim being rejected we are unable to attend to your third party claim.
Please direct your claim to our client who will have to handle your matter in his personal capacity.
We understand that this is not the feedback you want to hear however based on the information at our disposal we will be able to entertain your third party claim.
Regards,
OUTsurance
Further to our private replies after receiving your complaint, we can confirm that our legal manager Isaac has been in contact with you.
He has informed you that due to our clients claim being rejected we are unable to attend to your third party claim.
Please direct your claim to our client who will have to handle your matter in his personal capacity.
We understand that this is not the feedback you want to hear however based on the information at our disposal we will be able to entertain your third party claim.
Regards,
OUTsurance
NV
Nakita V's updateReviewer Update
22 Jun 2022, 09:09How will you be able to entertain my 3rd party claim as per your above response??
NV
Nakita V's update22 Jun 2022, 09:09
Reviewer Update
How will you be able to entertain my 3rd party claim as per your above response??
OUTsurance's replyOfficial
22 Jun 2022, 09:42Hello Nakita
You have our apologies for the typing error. Since we are not settling our client's claim, we cannot entertain your 3rd party claim.
Regards
OUTsurance
You have our apologies for the typing error. Since we are not settling our client's claim, we cannot entertain your 3rd party claim.
Regards
OUTsurance
OUTsurance's reply22 Jun 2022, 09:42
Official
Hello Nakita
You have our apologies for the typing error. Since we are not settling our client's claim, we cannot entertain your 3rd party claim.
Regards
OUTsurance
You have our apologies for the typing error. Since we are not settling our client's claim, we cannot entertain your 3rd party claim.
Regards
OUTsurance