Unfair Business Practice

Item: OUTsurance
Rating: 1
Author: Johan J

---------- Forwarded message --------- From: Johan Rowan Jacobs <***> Date: Fri, Feb 24, 2023, 15:09 Subject: Fwd: OUTsurance Policy Schedule OT***8 To: <***>, <***>, <***>, <***>, <***>

Hi please cancel the policies with immediate effect, I don't want anyone to phone me and convince me to stay with Outsurance, just cancel these policies?

Johan Jacobs

---------- Forwarded message --------- From: Johan Rowan Jacobs <***> Date: Thu, Feb 23, 2023, 20:44 Subject: Fwd: OUTsurance Policy Schedule OT***8 To: <***>, <***>, <***>, <***>

Good Day,

Regarding the attached,

Can you please cancel the car and home contents insurance with immediate effect, I`m staying with Miway, they`ve offered me a better deal and I`m still in my cooling off period

Thank You,

Johan Jacobs - Identity Number: ***

Helpful (0)

Replies (2)

OUTsurance's replyOfficial

01 Mar 2023, 15:36

Hello Johan

We confirm your policy has been cancelled as per your request.

Regards
The OUTsurance Team

OUTsurance's reply01 Mar 2023, 15:36

Official

Hello Johan

We confirm your policy has been cancelled as per your request.

Regards
The OUTsurance Team

Johan J's updateReviewer Update

01 Mar 2023, 15:50

The policies was cancelled in the cooling off period but the debit order from Outsurance went off, I had to reverse it and I was charged by my bank for doing it..

Johan J's update01 Mar 2023, 15:50

Reviewer Update

The policies was cancelled in the cooling off period but the debit order from Outsurance went off, I had to reverse it and I was charged by my bank for doing it..