Unfair Behavior By OutSurance

<p>I’ve had many dealings with Outsurance. When you join, the customer is expected to pay within a few days to ensure the policy becomes active. </p> <p> </p> <p>I cancelled my Car Insurance with Outsurance and they need to pay back a portion of the premium I had paid. Now somehow, they tell me it takes about a month for a refund. In my humble opinion, that is not fair. When the customer is paying Outsurance the payment is expected to be prompt but when it is Ousturance paying back a customer, the customer is expected to wait long periods with somehow hostile responses from their agents. </p> <p>What is good for the goose must surely be good for the gander?</p>