********* Service and Just Playing for Time

I had an experience everyone dreads on a weekend. As I pulled into a parking lot at Big Bay, a car was at a Stop sign in front of me. All of a sudden the cars reverse light came on, I stopped, hooted but the car kept reversing a distance of 7m away into the car I drove.

Background: The car that drove into me had insurance at Outsurance. The car I drove was my brother's car and it has a excess of R10 000 on the insurance. The driver of the car that reverse into my brother's car that I drove (causing R8000 damage) admitted she was at fault and that her insurance would cover my damage. Happy ending, so I wished.

I have been struggling almost 3months to get Outsurance to pay for the damage to my brother's car. Firstly they rejected my claim and stated that they could not trust their clients word that it was her fault. She kept admitting she was wrong to Outsurance. But the legal representative of Outsuranxr (Mayhapelo) stated that I should proof I was innocent and that they could not take my passenger or their clients word. How ********* is that not? Whose word can you believe then. I did provide a independent witness to them but now the legal representitive is not answering my emails or phone calls. Are you just playing for time and hopeing I would give up? Is that how you make your money? Putting your lawyers against a average Joe.

My only option now is to take your client to court. Here is the thing, if your client totally wrecked my car, I would not have had transport due to your time wasting (playing for time) tactics. That while I have all the evidence and nothing is grey about whose fault it is.

I am just imaging if your client drove into someone that could not afford to not have transport. Because you surely do not care about doing the right thing. You just play for time and try and avoid paying for what your clients are insured for. Pathetic