1 reviews | Active since May 2012
*********, MISLEADING AND ********** ACTIVITIES TO NEW CLIENTS
Outsurance consultants were hounding me down, calling me 7 times a day, requesting me to join outsurance with a cheaper quote. When I did finally join AS A FRESH NEW CLIENT, the sales consulted **** to me and gave me misleading information about their system ALLOWING them to only debit accounts a DAY after I had requested for my debits to go off. This ********* company **** to me and said they will only start debiting my account the next month after I had asked about the PRO RATA rate FOR THE MONTH!!!!!! The consultant told me about a PRO RATA rate, but did not mention that it was for ONE DAY!!!!! This company promotes *****ulence activities and will trick you as a new customer! They will lie to you!!!! DO NOT JOIN OUTSURANCE! I AM CANCELLING MY MEMBERSHIP TODAY.
Your complaint was obviously very worrying as we need to always ensure we give you correct financial advice.
Prior to you loading the Hello Peter complaint, we had provided you with feedback regarding what had transpired on the call recording. We confirmed cover with you, discussed debit dates as well as we discussed the pro-rata. We did provide you with correct advice.
Subsequent to you loading the Hello Peter complaint, we have been unsuccessful in our attempts to contact you. Sashegan our sales manager has sent you an email. Please respond to his email with a date/time that he may call you.
Regards,
OUTsurance
Your complaint was obviously very worrying as we need to always ensure we give you correct financial advice.
Prior to you loading the Hello Peter complaint, we had provided you with feedback regarding what had transpired on the call recording. We confirmed cover with you, discussed debit dates as well as we discussed the pro-rata. We did provide you with correct advice.
Subsequent to you loading the Hello Peter complaint, we have been unsuccessful in our attempts to contact you. Sashegan our sales manager has sent you an email. Please respond to his email with a date/time that he may call you.
Regards,
OUTsurance