KS
Kamohelo S
1 reviews | Active since Oct 2019
23 Oct 2019, 16:34
*********
Moagi mashego from outsurance, I'm disgusted by this behaviour. how does outsurance recruit such unprofessional people. This guy refused to cancel my policy until I wrote to the compliance officer.. .MY GOD!!!!!
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Replies (2)KS
Kamohelo S's updateReviewer Update
24 Oct 2019, 11:12Thank you for your reply
KS
Kamohelo S's update24 Oct 2019, 11:12
Reviewer Update
Thank you for your reply
OUTsurance's replyOfficial
25 Oct 2019, 12:57Good day Kamohelo,
The last thing we wanted to do was to disappoint you and under no circumstances may we refuse to cancel a client's policy. We have contacted you to resolve the matter.
We confirm your policy has been cancelled and there will be no debits from your account.
We do apologise for the poor service experience.
Regards,
OUTsurance
The last thing we wanted to do was to disappoint you and under no circumstances may we refuse to cancel a client's policy. We have contacted you to resolve the matter.
We confirm your policy has been cancelled and there will be no debits from your account.
We do apologise for the poor service experience.
Regards,
OUTsurance
OUTsurance's reply25 Oct 2019, 12:57
Official
Good day Kamohelo,
The last thing we wanted to do was to disappoint you and under no circumstances may we refuse to cancel a client's policy. We have contacted you to resolve the matter.
We confirm your policy has been cancelled and there will be no debits from your account.
We do apologise for the poor service experience.
Regards,
OUTsurance
The last thing we wanted to do was to disappoint you and under no circumstances may we refuse to cancel a client's policy. We have contacted you to resolve the matter.
We confirm your policy has been cancelled and there will be no debits from your account.
We do apologise for the poor service experience.
Regards,
OUTsurance