KB
Kadefunwa B

1 reviews | Active since Jun 2014

13 Jun 2015, 09:33

Unending continuous subscription deductions

I cancelled my policy with Outsurance in December 2012, but they have continued to deduct the premiums since then to date. In this period these premiums have escalated to more than 100%. In the past two years i have gone through a lot of pain begging this company to stop these deductions and credit me with what is due to me. <br> <br> On the 21 January 2015 somebody at Outsurance decided to credit my account with laughable amount of R2377.78 without any decency of sending me correspondence explaining this amount. According to my bank account records this company owes me almost R27 000. Do I really have to take the trouble of going through this to have my money ****** from my bank returned to me. The question that begs an urgent answer is whether or not this is pure arrogance, Ineptness of junior staff/management, dismal systems failure or Company policy to ***** money from the customers. <br> All I need is my money and compensation for the loss of interest to be credited back to my account with all interest with immediate effect. My next step will be the Ombudsman<br>

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