UNCLAIMED FUNERAL POLICY FOR THE BENEFIT OF OUTSURANCE

My brother passed on 26 August 2024.The information regarding my deceased brother is withheld although I indicated to them that the beneficiary of his policy was not discussed with the family. He had 2 children and was not married, and they are adamant that they cannot pay anyone., they were citing POPIA act I do not understand the relevance as he is no more to clarify matters and who are they protecting in this regard. None of these children or anyone in the family is a beneficiary according to our discussion as a family including these children. It should be noted that I was just trying to make the claim on behalf of the family which according to the few records that we found was R15 000. 00. I do not have any intention of taking the money as am having my money and thought the family will take a decision on how much should be shared by the children then a portion to be given to my mom, so that we can later on use for the deceased tombstone. OUTsurance is a real **** de*****ing many people. Those that I relayed this message to, told me that they were also dissatisfied with the service and have cancelled the policies.

Regards

Disappointed

Kedireng Molatlhwa ***