AvdP
Annaline van der Poel

1 reviews | Active since May 2011

03 Feb 2017, 08:33

Unbelievable service

<p>I have been a client of Outsurance for almost 15 years. Over this period the service has only ever been amazing. Efficient, fantastic customer service, well priced, and no problems ever. To such a degree that I spread the word about Outsurance as far as go.</p> <p> </p> <p>I had a fender bender almost 10 years ago, and claimed and paid my excess. Yesterday, out of the total blue I got a friendly call from Jeanine Viljoen to advise that they have recovered my excess after all this time, and it was being paid over to me immediately. I was completely amazed. To say that I was surprised and shocked, is an understatement. </p> <p> </p> <p>Outsurance is something else. There is nothing that compares to their service!</p>

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Replies (1)
OUTsurance
OUTsurance's reply03 Feb 2017, 14:54
Official

Thank you very much for singing Jeanine's praises in this manner!

Your compliment will make her day and we are glad to know she could recover your excess.

Regards, Sarah