TT
TERRENCE T

1 reviews | Active since Feb 2015

28 Nov 2021, 17:50

UNAWESOME OUTSURANCE

GATVOL with AWESOME lack of response from OUTSURANCE.

I place on record ON NO ACCOUNT must Outsurance deduct ANYTHING from my bank account 5th December 2021 for OT***1 SAME NEVER HAVING COME TO ANYTHING

A copy being sent to me BEFORE queries as to the premium break-down for PERSONAL AND VEHICLE were responded to.

In the midst of which an UNAUTHORIZED debit order was operated on my bank account despite my warning it WOULD be rejected due to ANTICIPATED lack of funds on that date; that I would hold OUTSURANCE accountable for the R75 "reversal fee".

Repeated attempts to finalize the contract though e-mail simply not responded to - except for inaudIbile phone-calls DESPITE my warnings such calls would be futile. Due to non-existent "coverage" by pathetic [generous attribute} Telkom.

Needless to say I have lost interest in OUTSURANCE, their OT***1 finding their "quest" for affirmation of their service being "awesome" - being ITSELF so awesome as to be ridiculous.

TERRY J THEUNISSEN

0
Replies (2)
TT
TERRENCE T's update29 Nov 2021, 17:53
Reviewer Update
I beleieve one must be as ready to comlimenta as one is ready to grumble.
Flowing from my complaint service from Outsurance has been truly "awsome" to rectify matters
OUTsurance
OUTsurance's reply01 Dec 2021, 14:02
Official
Good afternoon Terrence,

Further to our private reply of last week, we are glad to see that you were assisted to your satisfaction.

We apologise for the frustration caused.

Regards,
OUTsurance