TM
Tebogo M
1 reviews | Active since Nov 2021
24 Oct 2023, 17:00
Unauthorized Debit orders
First I asked a quote then they can't beat and failed to even for the famous R500 then they debit my money issue was resolved after Six-month now they start debiting my money again.
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OUTsurance's replyOfficial
25 Oct 2023, 14:28Hello Tebogo
You have our sincere apologies for the inconvenience and frustration!
Our client care manager contacted you and explained our advisor cancelled cover on the vehicle only, yet your home contents cover was activated for August without proper consent from you.. We are sorry for this and an internal discussion is being held with our advisor.
You agreed for us to continue with the contents after our client care manager discussed this with you.
Regards
The OUTsurance Team
You have our sincere apologies for the inconvenience and frustration!
Our client care manager contacted you and explained our advisor cancelled cover on the vehicle only, yet your home contents cover was activated for August without proper consent from you.. We are sorry for this and an internal discussion is being held with our advisor.
You agreed for us to continue with the contents after our client care manager discussed this with you.
Regards
The OUTsurance Team
OUTsurance's reply25 Oct 2023, 14:28
Official
Hello Tebogo
You have our sincere apologies for the inconvenience and frustration!
Our client care manager contacted you and explained our advisor cancelled cover on the vehicle only, yet your home contents cover was activated for August without proper consent from you.. We are sorry for this and an internal discussion is being held with our advisor.
You agreed for us to continue with the contents after our client care manager discussed this with you.
Regards
The OUTsurance Team
You have our sincere apologies for the inconvenience and frustration!
Our client care manager contacted you and explained our advisor cancelled cover on the vehicle only, yet your home contents cover was activated for August without proper consent from you.. We are sorry for this and an internal discussion is being held with our advisor.
You agreed for us to continue with the contents after our client care manager discussed this with you.
Regards
The OUTsurance Team