Unauthorized Debit Order
<p> Someone gave my banking details for their policy at outsurance.. It took me 6 months to finally get it stopped. (which is bad service in its own right) but now 4 months later I am still waiting for outstanding money to be paid. Every time a contact the Manager in charge he tells me in the next 48 hrs. This has been going on for 4 months.</p> <p> </p> <p>Is he lying, Is he underreforming or is there something else going on. Please investigate and hopefully he can be held accountable for the bad service.</p>
Dear Hein
We fully understand your frustration and apologise for the lack of feedback.
The refund was processed and should be available in your account in the next 48 -72 hours. I've forwarded my direct details and you are welcome to contact me directly should you require any other assistance.
Kind regards,
Alet
Dear Hein
We fully understand your frustration and apologise for the lack of feedback.
The refund was processed and should be available in your account in the next 48 -72 hours. I've forwarded my direct details and you are welcome to contact me directly should you require any other assistance.
Kind regards,
Alet
Thank you Alet
Thank you Alet