GM
Gabisile M
1 reviews | Active since Nov 2021
19 Dec 2023, 15:01
Unauthorized Car Insurance Debit Order
My name is BNG Manamela, ID ***. I called this morning and I was told that a car insurance with registration BT67ZZ GP is insured under my name.
An amount of R2795.53 was debited from my Standard Bank account for policy number OT***. I do not own a car with that registration number, I believe between my bank and Outsurance there was a *****ulent translation that took place. The policy must be canceled immediately and be reimbursed.
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
21 Dec 2023, 08:28Good morning Gabisile,
Further to our private reply, the policy has been cancelled as per your request.
Our client care manager Nasar was unsuccessful in his attempt to contact you.
We are reviewing all the calls in question and will provide you with further feedback.
Regards,
The OUTsurance Team
Further to our private reply, the policy has been cancelled as per your request.
Our client care manager Nasar was unsuccessful in his attempt to contact you.
We are reviewing all the calls in question and will provide you with further feedback.
Regards,
The OUTsurance Team
OUTsurance's reply21 Dec 2023, 08:28
Official
Good morning Gabisile,
Further to our private reply, the policy has been cancelled as per your request.
Our client care manager Nasar was unsuccessful in his attempt to contact you.
We are reviewing all the calls in question and will provide you with further feedback.
Regards,
The OUTsurance Team
Further to our private reply, the policy has been cancelled as per your request.
Our client care manager Nasar was unsuccessful in his attempt to contact you.
We are reviewing all the calls in question and will provide you with further feedback.
Regards,
The OUTsurance Team