UNAUTHORISED DEBIT!!!!!

HOW CAN INSURANCE COMPANIES JUST TAKE MY MONEY?!<br> <br> A while ago I contacted Outsurance for a quote when purchasing a new vehicle., they offered me a good deal and accepted the offer. My previous insurance comapany then offered my a better deal to stay with them. The very same day I called Outsurance back to cancel the policy before I am debited. I spoke to a gentleman from the Retnetions Team to confirm that I am NO LONGER INTERESTED and should I change my mind I will contact them back by the end of the day. <br> <br> My account was then still debited. I emailed them, NO RESPONSE. I waited a few days NO RESPONSE. I then called them again explained my situation and was informed that a manager will need to listen to the call. <br> <br> IT IS NOW BEEN OVER 2 WEEKS AND I HAVE YET TO RECEIVE ANY RESPONSE REGARDING REFUNDING MY MONEY. <br> <br> I am giving Outsurance one more oppertunity to address the issue. If this is not resolved, I will be contacting the ombudsman.... I have proof of my emails sent to you on the 19th August. FIX THIS!!!!<br> <br> If you are reading this, stay aways from Outsurance.....