IK
Isaac K
1 reviews | Active since Aug 2019
28 Aug 2019, 09:06
Unacceptable Accident Claim Feedback - ***
your client crashes on my car because she was recklessly driving at high speed on a curved road. upon submitting the claim, your response comes back to me as "“The duty of a driver on a through road to keep a general look-out includes an awareness of what is happening in his immediate vicinity, including cross roads,…”" you are saying that it is acceptable that your client drives like a maniac and crash 2 cars because we should be the ones that are careful on the road? because your client crashed my car intentionally you quote me that you cannot fix my car. what kind of feedback are you giving me cause i never wanted my car to be damaged.
Helpful (0)
Replies (1)0
Replies (1)OUTsurance's replyOfficial
02 Sept 2019, 11:00Good day Isaac,
Thank you for your feedback. Isaac our legal manager contacted you to discuss the merits of the claim in detail and he gave you detailed reasons for the apportionment.
We do apologise for the disappointment.
Regards,
OUTsurance
Thank you for your feedback. Isaac our legal manager contacted you to discuss the merits of the claim in detail and he gave you detailed reasons for the apportionment.
We do apologise for the disappointment.
Regards,
OUTsurance
OUTsurance's reply02 Sept 2019, 11:00
Official
Good day Isaac,
Thank you for your feedback. Isaac our legal manager contacted you to discuss the merits of the claim in detail and he gave you detailed reasons for the apportionment.
We do apologise for the disappointment.
Regards,
OUTsurance
Thank you for your feedback. Isaac our legal manager contacted you to discuss the merits of the claim in detail and he gave you detailed reasons for the apportionment.
We do apologise for the disappointment.
Regards,
OUTsurance
