tM
tshepo M
1 reviews | Active since Mar 2021
11 Mar 2021, 15:34
un professional
OT***4 Outsurance can take your premiums religiously on a month to month basis but fail to call you back after you have requested them to so more than 3times, all they do is to pass an easy buk ***
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OUTsurance's replyOfficial
16 Mar 2021, 16:43Good day Tshepo,
The lack of feedback and assistance is totally unacceptable, certainly not in lines with our value of awesome service. We have addressed the service transgression accordingly.
Nadia our client services manager has been in contact with you to apologise for the poor service experience and she has assisted you with the changes to your policy.
Regards,
OUTsurance
The lack of feedback and assistance is totally unacceptable, certainly not in lines with our value of awesome service. We have addressed the service transgression accordingly.
Nadia our client services manager has been in contact with you to apologise for the poor service experience and she has assisted you with the changes to your policy.
Regards,
OUTsurance
OUTsurance's reply16 Mar 2021, 16:43
Official
Good day Tshepo,
The lack of feedback and assistance is totally unacceptable, certainly not in lines with our value of awesome service. We have addressed the service transgression accordingly.
Nadia our client services manager has been in contact with you to apologise for the poor service experience and she has assisted you with the changes to your policy.
Regards,
OUTsurance
The lack of feedback and assistance is totally unacceptable, certainly not in lines with our value of awesome service. We have addressed the service transgression accordingly.
Nadia our client services manager has been in contact with you to apologise for the poor service experience and she has assisted you with the changes to your policy.
Regards,
OUTsurance