CM
Carole M

1 reviews | Active since May 2021

20 Jan 2025, 22:01

*****ulent policymakers appearing on my credit score

They messed up my credit score without my concern, claiming that I have account with them. This misconduct must be reported to the ombudsman

0
Replies (1)
OUTsurance
OUTsurance's reply21 Jan 2025, 09:29
Official
Good day Carole,

We are members of the Credit Providers Association, and we are obliged to provide the credit bureaus with the details of financial transactions relating to our premiums. This includes both payments of premium and where premiums are not paid. The credit bureaus have different manners of depicting the non-payment of premium. 

Please take a screen shot of your credit profile and email it to our ITC team. Our ITC team will contact the credit bureaus accordingly.

Apologies for the inconvenience caused.

Regards,
The OUTsurance Team