RB
Roger B
1 reviews | Active since Mar 2009
25 Oct 2018, 18:07
Trying to get out of a valid claim!
Seriously @OUTsurance how the he'll do you expect your clients to keep the boxes or receipts of old equipment. Do your staff keep theirs!? Smacks of: trying to get out of the claim!
You got the affidavit with ref for a gun point *******, and now you being flipping insensitive.
Did you stipulate it in the damn policy or state it up front!?
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
26 Oct 2018, 13:22Good day RJEBROWN,
Sorry to read about the ******* you experienced. Must have been an awful experience. We hope you are doing ok?
Stefan our Assessing Manager contacted you to explain in detail why we need proof that the item/s existed. We do understand this has been a very traumatic experience and the last thing we want to do is add further stress.
Stefan has provided you with all his contact information.
Thank you,
Kelvin
Sorry to read about the ******* you experienced. Must have been an awful experience. We hope you are doing ok?
Stefan our Assessing Manager contacted you to explain in detail why we need proof that the item/s existed. We do understand this has been a very traumatic experience and the last thing we want to do is add further stress.
Stefan has provided you with all his contact information.
Thank you,
Kelvin
OUTsurance's reply26 Oct 2018, 13:22
Official
Good day RJEBROWN,
Sorry to read about the ******* you experienced. Must have been an awful experience. We hope you are doing ok?
Stefan our Assessing Manager contacted you to explain in detail why we need proof that the item/s existed. We do understand this has been a very traumatic experience and the last thing we want to do is add further stress.
Stefan has provided you with all his contact information.
Thank you,
Kelvin
Sorry to read about the ******* you experienced. Must have been an awful experience. We hope you are doing ok?
Stefan our Assessing Manager contacted you to explain in detail why we need proof that the item/s existed. We do understand this has been a very traumatic experience and the last thing we want to do is add further stress.
Stefan has provided you with all his contact information.
Thank you,
Kelvin