TT
T T

1 reviews | Active since Mar 2009

22 Feb 2017, 09:19

Too Early For Insuarance Woes

<p>I got car insuarance from Outsurance on monday the 20th Feb 2017 ,assisted by Adam Hedayath and I was ecstatic until now.If the call can be listenined to I clearly stated that my debit come off on the 26th of each month.This morning I woke up to a failed attempt by Outsurance to get R238,44 from my account.Now the payment bounced and this lowers my credit profile!!!! Why would you debit on the 22nd? Who gets their salary on the 22nd? I know i dont. I dont need this kind of stress with a new partnership please!</p>

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Replies (1)
OUTsurance
OUTsurance's reply28 Feb 2017, 13:31
Official

Hi teetee,

Thank you for bringing this under our attention. Zahaid our sales manager has contact you to get the matter resolved. He mentioned to you that we will process the refund. You were happy with this. Sorry for the inconvenience caused.

Regards, Kelvin