Tiresome process of always having to avoid being **********!

<p>I have been a long loyal client of Outsurance. In the 18 years of driving and being insured, I have claimed a measly R11 000 (for a ****** key, I am accident free for 18 years, my whole driving life). This is nearly 3 years ago. Each interaction I have with Outsurance I seem to get penalised heavily for this. There is absolute ZERO sense in charging me R30 less a month for Ford Fiesta than I am currently paying for my C200 Mercedes Benz. The representatives always have an excuse...parts are expensive, blah blah blah. The fact of the matter is how can you charge me what I paid for my R410 000 car for a car that costs half of that? Seriously, it is just a *******. And always takes laying a complaint before anyone is willing to assist or charge me less? And are you going to give me my R400 before I leave because I know I will get better premiums elsewhere. Say GOODBYE to a super low risk profile client. </p>