IB
Ivan B

1 reviews | Active since Oct 2011

22 Jun 2017, 08:23

Tired of receiving unsolicited calls

<p>I have been receiving calls from outsurance from ********** 880, they say that my number was provided to them from a family memeber who is happy with thier service. I asked this family member and she said she would never give my phone number out.</p> <p> </p> <p>I received 15 calls from them yesterday that left voicemails on my phone, blocking up my voicemailbox, all with just random voices in the background, no message at all.</p> <p> </p> <p>On top of all of this I have been on teh DMA for the last 7 years and do not wish to receive such calls. I would like to know where my details were legally obtained from as the explanation above is just not good enough and also why I am being called if I am on the DMA.</p>

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Replies (4)
OUTsurance
OUTsurance's reply22 Jun 2017, 14:46
Official

Hi ivanbrrw,

Thank you for notifying us. We have placed your number on the DNC list ( do not call ). Sorry for inundating you with calls.

Regards, Kelvin

IB
Ivan B's update22 Jun 2017, 15:00
Reviewer Update

Hi Kevin

This still does not answer where my details were obtained and why I was contacted in teh first place. Please provide me with these details as a matter of urgency or I will be forced to lodge a formal complaint with the DMA and the Insurance Onbudsman.

OUTsurance
OUTsurance's reply22 Jun 2017, 15:23
Official

Hi ivanbrrw,

I have requested the client services manager to contact you to discuss the matter and to listen to the calls to identify where your contact details were obtained.

Thanks, Kelvin

OUTsurance
OUTsurance's reply28 Jun 2017, 14:59
Official

Hi ivanbrrw,

Our sales manager contacted you to inform you that your mom referred you and gave us your contact details. You have requested the calls which will be made available to you.

Thanks, Kelvin