WS
Warrick S
1 reviews | Active since Oct 2017
10 Jan 2019, 12:20
Threats made on my credit rating.
Getting a quote from Outsurance was easy, until I was passed to a superior manager, whose name I have.
I was open with the staff member and said I would be shopping around to get quotes... He then told me that my credit rating could suffer from me shopping around. This is a direct threat to get me to sign the quote off. I stopped the conversations and told him how that made me feel and that I felt it was offensive.
I won't go into too much more detail, if OUTsurance wants, they can listen to the recording.
I feel that this behaviour should be *******.
Helpful (0)
Replies (1)0
Replies (1)OUTsurance's replyOfficial
11 Jan 2019, 14:12Good day warrick-philip-shannon,
This is definitely not the experience we wished for you.
Nereesa our sales manager contacted you to address your concerns and she apologised for your experience.
Regards,
OUTsurance
This is definitely not the experience we wished for you.
Nereesa our sales manager contacted you to address your concerns and she apologised for your experience.
Regards,
OUTsurance
OUTsurance's reply11 Jan 2019, 14:12
Official
Good day warrick-philip-shannon,
This is definitely not the experience we wished for you.
Nereesa our sales manager contacted you to address your concerns and she apologised for your experience.
Regards,
OUTsurance
This is definitely not the experience we wished for you.
Nereesa our sales manager contacted you to address your concerns and she apologised for your experience.
Regards,
OUTsurance
