WS
Warrick S

1 reviews | Active since Oct 2017

10 Jan 2019, 12:20

Threats made on my credit rating.

Getting a quote from Outsurance was easy, until I was passed to a superior manager, whose name I have.

I was open with the staff member and said I would be shopping around to get quotes... He then told me that my credit rating could suffer from me shopping around. This is a direct threat to get me to sign the quote off. I stopped the conversations and told him how that made me feel and that I felt it was offensive.

I won't go into too much more detail, if OUTsurance wants, they can listen to the recording.

I feel that this behaviour should be *******.

0
Replies (1)
OUTsurance
OUTsurance's reply11 Jan 2019, 14:12
Official
Good day warrick-philip-shannon,

This is definitely not the experience we wished for you.

Nereesa our sales manager contacted you to address your concerns and she apologised for your experience.

Regards,
OUTsurance