gH
grant H
1 reviews | Active since Jan 2020
05 Jan 2024, 13:37
Threatened by outsurance
We are shocked that outsurance threatens there customers we have an elderly dog and we have been on the insurance for a long time now they threaten if we claim for our dogs chronic meds again they will remove us from there system
Outsurance a bit if a life lesson dogs are not robots they get ill
If you don't know the pet insurance game get out
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Replies (3)gH
grant H's updateReviewer Update
05 Jan 2024, 14:19Everyone we talk to won't let us talk to a manager
All we get is that they in meetings all the time
Managers should stand up to issues not hide
All we get is that they in meetings all the time
Managers should stand up to issues not hide
gH
grant H's update05 Jan 2024, 14:19
Reviewer Update
Everyone we talk to won't let us talk to a manager
All we get is that they in meetings all the time
Managers should stand up to issues not hide
All we get is that they in meetings all the time
Managers should stand up to issues not hide
OUTsurance's replyOfficial
12 Jan 2024, 14:48Hello Grant
Further to our private reply to you, we again wish to apologise for the frustration you experienced.
Our client care manager contacted your daughter, and proceeded by sending you an email. We confirmed your policy is active and will remain as such. He also mentioned that scripting needs to be rad on order to protect both parties.
Please respond to the email, should you have any further enquiries.
Regards
The OUTsurance Team
Further to our private reply to you, we again wish to apologise for the frustration you experienced.
Our client care manager contacted your daughter, and proceeded by sending you an email. We confirmed your policy is active and will remain as such. He also mentioned that scripting needs to be rad on order to protect both parties.
Please respond to the email, should you have any further enquiries.
Regards
The OUTsurance Team
OUTsurance's reply12 Jan 2024, 14:48
Official
Hello Grant
Further to our private reply to you, we again wish to apologise for the frustration you experienced.
Our client care manager contacted your daughter, and proceeded by sending you an email. We confirmed your policy is active and will remain as such. He also mentioned that scripting needs to be rad on order to protect both parties.
Please respond to the email, should you have any further enquiries.
Regards
The OUTsurance Team
Further to our private reply to you, we again wish to apologise for the frustration you experienced.
Our client care manager contacted your daughter, and proceeded by sending you an email. We confirmed your policy is active and will remain as such. He also mentioned that scripting needs to be rad on order to protect both parties.
Please respond to the email, should you have any further enquiries.
Regards
The OUTsurance Team
OUTsurance's replyOfficial
12 Jan 2024, 15:11Hello Grant
Further to our private reply to you, we again wish to apologise for the frustration you experienced.
Our client care manager contacted your daughter, and proceeded by sending you an email. We confirmed your policy is active and will remain as such. He also mentioned that scripting needs to be read in order to protect both parties.
Please respond to the email, should you have any further enquiries.
Regards
The OUTsurance Team
Further to our private reply to you, we again wish to apologise for the frustration you experienced.
Our client care manager contacted your daughter, and proceeded by sending you an email. We confirmed your policy is active and will remain as such. He also mentioned that scripting needs to be read in order to protect both parties.
Please respond to the email, should you have any further enquiries.
Regards
The OUTsurance Team
OUTsurance's reply12 Jan 2024, 15:11
Official
Hello Grant
Further to our private reply to you, we again wish to apologise for the frustration you experienced.
Our client care manager contacted your daughter, and proceeded by sending you an email. We confirmed your policy is active and will remain as such. He also mentioned that scripting needs to be read in order to protect both parties.
Please respond to the email, should you have any further enquiries.
Regards
The OUTsurance Team
Further to our private reply to you, we again wish to apologise for the frustration you experienced.
Our client care manager contacted your daughter, and proceeded by sending you an email. We confirmed your policy is active and will remain as such. He also mentioned that scripting needs to be read in order to protect both parties.
Please respond to the email, should you have any further enquiries.
Regards
The OUTsurance Team