MM
Merle M

1 reviews | Active since Sept 2025

18 Sept 2025, 16:31

This was my first claim with Outsurance and did not know what to expect when I lodged the claim

This was my first claim with Outsurance and did not know what to expect when I lodged the claim. I was assisted by a very polite young lady called Vicky Raboroko and she was very helpful and I felt so relaxed after she explained the process and she reassured me that she will process the claim which she did and I received the claim number within a few seconds which I could hand over to the person my husband nudged. I was very happy that it went so smoothly without too many explanations. Her service was outstanding. Thank you again for the assistance. Regards

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Replies (1)
OUTsurance
OUTsurance's reply18 Sept 2025, 16:34
Official
Hello Merle,

We are thrilled to hear that your claims process was handled so efficiently.

Regards,
The OUTsurance Team.