AK
Alexandra K

1 reviews | Active since Aug 2012

27 May 2026, 10:58

This was my first claim OUTsurance pets

This was my first claim OUTsurance pets. My dog was bitten by a snake on Saturday. I log the claim on my app on Saturday while in the emergency room. Before 08:00 on Monday my claim was registered by a consultant and Monday evening when my dog was released from Onderstepoort my claim had been paid in full. Fantastic service 🌟🌟 Also with this policy I did not have a concern about my funds being too little as OUTsurance cover R26,000 per year which is a lot more than most competitors!

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Replies (1)
OUTsurance
OUTsurance's reply27 May 2026, 11:00
Official
Hi Alexandra,

Thank you for taking the time to review your service experience. We strive to provide awesome service to our clients, and it is fantastic to know our efforts have paid off .

Regards
The OUTsurance Team.