This is one company that steadily declining in terms of service delivery. What a shame!

So my debit order returned unpaid. I called the insurer to request their banking details and they sent same via sms. The details further informed me that I should effect payment before the 1st of November. I effected payment today.

Meanwhile I had an incident during the week and a result of the above they are declining my cover.

Shocked beyond words and yet I've been with them for so many years!