ON
Olefile N
1 reviews | Active since Mar 2019
22 Apr 2024, 15:58
This App is not active like other insurances
Today I've sent two arlet via App to Outsurance to claim a geyser and no one bothered to call, I don't understand the purpose of downloading this App yet I'm not getting any service through it.
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Replies (2)ON
Olefile N's updateReviewer Update
23 Apr 2024, 19:46A big thank you to Melida Shogole for prompt service for a geyser replacement, The service provider was friendly and they were on time, It’s rear to get this kind of a service, My geyser is now working perfectly fine, Keep up the great service.
ON
Olefile N's update23 Apr 2024, 19:46
Reviewer Update
A big thank you to Melida Shogole for prompt service for a geyser replacement, The service provider was friendly and they were on time, It’s rear to get this kind of a service, My geyser is now working perfectly fine, Keep up the great service.
OUTsurance's replyOfficial
24 Apr 2024, 10:55Good day Olefile,
Thank you for your further feedback.
After responding privately to your review, we escalated the matter for urgent attention.
We are pleased to hear that your geyser is working perfect. Melida always strives to deliver awesome service. We will pass the compliment on to the service provider.
Regards,
The OUTsurance Team
Thank you for your further feedback.
After responding privately to your review, we escalated the matter for urgent attention.
We are pleased to hear that your geyser is working perfect. Melida always strives to deliver awesome service. We will pass the compliment on to the service provider.
Regards,
The OUTsurance Team
OUTsurance's reply24 Apr 2024, 10:55
Official
Good day Olefile,
Thank you for your further feedback.
After responding privately to your review, we escalated the matter for urgent attention.
We are pleased to hear that your geyser is working perfect. Melida always strives to deliver awesome service. We will pass the compliment on to the service provider.
Regards,
The OUTsurance Team
Thank you for your further feedback.
After responding privately to your review, we escalated the matter for urgent attention.
We are pleased to hear that your geyser is working perfect. Melida always strives to deliver awesome service. We will pass the compliment on to the service provider.
Regards,
The OUTsurance Team