Third party claims not honoured and rude consultant

Third party claim not honoured. Outsurance client was driving behind me. I indicated right to enter my house. Outsurance client decided to overtake on a barrier line and collided into my car. Accident report written by Outsurance client does indicate that he saw my indicator but disregarded it. Accident sketch does show that the area in which their client overtook is not meant for overtaking. Outsurance now says it’s not their clients fault. So their client can ignore basic road rules and Outsurance will protect them. The attitude of the legal claims person, Mohale Khomane was also appalling to say the least. Guy is rude.