Third party claim not paid

<p>On the 29/11/2016 outsurance client (Aziz Aripov) bumped my car at corner Willson street and Beyer Naude Dr and claim forms where sent to me and i sent back the claim forms on the 23/01/2016, on the 08/02/2017 i got a respond from Nas Senne from outsurance regarding the claim saying they will pay out R2901.43, which is the quote that they got from dent tech : 49 fabriek street strijdom park, then on the 10/02/2017 i went to dent tech to make a quotation of the damage and they said it's R4408.37, then i forward it to Nas Senne, who then said i should sign the offer letter of R2901.43 and i said i won’t sign it unless i get a letter from dent tech saying that they will fix my car at the cost of R2901.43 and if there is any charges i won't be liable to pay, i was then contacted by Montenique Booysens from dent tech on the 17/02/2016 who wanted to book my car for repairs at dent tech, i then said no problem as long as i will be paying R2901.43 which is the offer from outsurance, she then said no she will need to speak to her director and come back to me, on the 20/02/2017 Montenique Booysens called me saying i need to bring the car so that they can do a quote on it, i then said i did bring the car on the 10/02/2017, then forward her the quote she then responded and said :</p> <p>Good Morning Ms/Mrs Modise,</p> <p>Please be advise that I spoke to the workshop manager and he has advised that the attached we emailed to you is the correct assessor report. You will have to go back to your insurance and ask them to agree on the quote that we have assessed on your vehicle.</p> <p> And pay you out that amount.</p> <p>Thanking you kind regards</p> <p> </p> <p>So I am not willing to sign the offer if there is no formal letter from dent tech that will state that they will fix my car for R2901.43 instead of the R4408.37 that they quoted when I took the car as Nas Senne is not willing to change the offer.</p> <p> </p>