1 reviews | Active since Jan 2013
Think Twice before signing for cover
My negative encounter with an agent at the cancellations department has left me in shock that in this day and age ************ tactics are still being used. <br> The agent thought he was Outsurances gift to finance. He was rude and obnoxious, when I wanted to cancel the '15 year pay back' life policy, I realised how expensive it is. <br> This gentlemen did not want to accommodate the though that I made a decision. He was argumentative with a 'smile' and broke out laughing at me as if to indicate how stupid I am to cancel and go with another company whose policy details he had incorrectly assumed whist harassing me to stay with Outsurance.<br> I must have asked to cancel almost 10 times on the phone with him, until I threatened to report them to the Ombudsman. <br> I had a good opinion about Outsurance until I was met with this educated Rottweiler who thought I was nothing.<br> and yes even with your degree, but with no manners YOU sir are Nothing!<br> <br> Guys becareful, when signing to a policy it is easy with this company but be prepared to be met with nastiness when you want to sign out. i wonder how they treat people who actually do claim?!
