*******, *******ion needs to end

I've been with Outsurance for almost 4 years. I have my drivers license for almost 15 years now and not once made an accident, or was in one AKA I never claimed in my life (touch wood). They were the semi-best quote I got when I just got my vehicle so accepted their quote.

Every year my premium went up, despite the fact that I haven't claimed. So Discovery phoned me one day and they gave me a quote. They wanted to save me over R400 with more benefits. I started signing forms and was ready to make the move.

Out of nowhere an Outsurance lady phoned me and when I told her I was leaving them because of the high premium, she gave me a better offer with the same benefits I would've gotten from Discovery (this was 3 months ago). She also told me that I should query my premium when it gets revised this time of year. She also told me it's ******* to tell their own customers they will reduce their premium (LMAO)

I've got the revised premium statement and it went up again. Phoned Outsurance and the guy told me that fixing my car costs more each year (someone doesn't know the car gets older so parts get cheaper plus I STILL DIDN'T CLAIM) after some discussion it was decided that my premium wouldn't go up this year.

Outsurance, if you increase my premium and being retarded about my car getting more expensive each year to fix, despite me NOT CLAIMING then you can shove it.