EV
Elizabeth V

1 reviews | Active since Jul 2009

10 Jun 2020, 13:53

*******!

After struggling to reach Outsurance for 2 weeks to cancel my policy, I logged a complaint on hellopeter and finally got a response on 5 May. But now, you refuse to refund my June premium (policy was only until 25 May) because YOU would not help me. Why am I paying for your mistakes Outsurance????

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Replies (1)
EV
Elizabeth V's update12 Jun 2020, 15:13
Reviewer Update
I am still waiting for someone to call me. Outsurance used to have the best service standards, what happened??