MM
Modibe M
1 reviews | Active since Aug 2016
08 Mar 2021, 12:53
They Wont Let You GO!
These people are the worst! Chrissie is the consultant that I dealt with and she woulnt let me cancel the policy in peace, but instead would rather push the benefits on me even after her admitting that they would'nt be able to match the new premium I have received from another insurer.
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Replies (1)
OUTsurance's replyOfficial
11 Mar 2021, 15:19Good day Modibe,
Thank you for the feedback.
After responding to your review privately, we escalated the matter to Faizel our retention manager.
Faizel has been in contact with you to apologise for the bad experience and he resolved the matter. We can confirm that your policy has been cancelled and there won't be any debits submitted to your account.
Regards,
OUTsurance
Thank you for the feedback.
After responding to your review privately, we escalated the matter to Faizel our retention manager.
Faizel has been in contact with you to apologise for the bad experience and he resolved the matter. We can confirm that your policy has been cancelled and there won't be any debits submitted to your account.
Regards,
OUTsurance
OUTsurance's reply11 Mar 2021, 15:19
Official
Good day Modibe,
Thank you for the feedback.
After responding to your review privately, we escalated the matter to Faizel our retention manager.
Faizel has been in contact with you to apologise for the bad experience and he resolved the matter. We can confirm that your policy has been cancelled and there won't be any debits submitted to your account.
Regards,
OUTsurance
Thank you for the feedback.
After responding to your review privately, we escalated the matter to Faizel our retention manager.
Faizel has been in contact with you to apologise for the bad experience and he resolved the matter. We can confirm that your policy has been cancelled and there won't be any debits submitted to your account.
Regards,
OUTsurance