RR
Ruchen R

1 reviews | Active since Jan 2025

22 Jan 2025, 10:31

They were unable to save me money

They were unable to save me money. The premium they offered matched my current premium but in the event of a claim I would need to pay extra in excesses. There are so many things needing to be considered. Also the consultant did not make me aware of the R500 I could get if they are not able to save me any money. A colleague of mine told me about this after I ended the call.

0
Replies (1)
OUTsurance
OUTsurance's reply22 Jan 2025, 11:35
Official
Hello Ruchen

It's a pity to see we were unable to offer you a saving.
You are correct, we do a "like for like" comparison, and if we cannot offer a saving on the client's current premium, we do say, we will pay R500 and a further R1000 if the client did not submit any claims within the past 3 consecutive years.

We are sorry the automated process was not set in motion for you, claiming the payment. Our quote promotion team is arranging assistance for you.

Regards
The OUTsurance Team