NN
Nicole Nicole.kerekes
1 reviews | Active since Mar 2026
10 Mar 2026, 18:20
They have *****ulently debited my account even with verbal and written confirmation of not wanting to accept their policy
They have *****ulently debited my account even with verbal and written confirmation of not wanting to accept their policy. The staff are bullies and when questioned why they wanted my bank details they said they won’t deduct without confirmation.
Helpful (0)
Replies (1)0
Replies (1)
OUTsurance's replyOfficial
18 Mar 2026, 12:06Good day Nicole,
Thank you for bringing this to our attention.
Our client services manager, Ronika, contacted you to get the matter resolved.
We can confirm that your policy has been cancelled and the refund has been processed.
We do apologise for the bad experience.
Regards,
The OUTsurance Team
Thank you for bringing this to our attention.
Our client services manager, Ronika, contacted you to get the matter resolved.
We can confirm that your policy has been cancelled and the refund has been processed.
We do apologise for the bad experience.
Regards,
The OUTsurance Team
OUTsurance's reply18 Mar 2026, 12:06
Official
Good day Nicole,
Thank you for bringing this to our attention.
Our client services manager, Ronika, contacted you to get the matter resolved.
We can confirm that your policy has been cancelled and the refund has been processed.
We do apologise for the bad experience.
Regards,
The OUTsurance Team
Thank you for bringing this to our attention.
Our client services manager, Ronika, contacted you to get the matter resolved.
We can confirm that your policy has been cancelled and the refund has been processed.
We do apologise for the bad experience.
Regards,
The OUTsurance Team