LH
Lezane H
1 reviews | Active since Mar 2023
27 Jun 2025, 09:39
They had everything ...
They had everything wrong...my email my number my bank account evenbmy adress. They can't hear or they cant spell...i dont know...
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OUTsurance's replyOfficial
04 Jul 2025, 15:24Good day Lezane,
After receiving your initial complaint, our sales manager reviewed the sales call in question. He established that the details were captured incorrectly which could have been avoided if the advisor confirmed all of the details again with you.
Your details have been corrected, and the service transgressions have been addressed internally.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
After receiving your initial complaint, our sales manager reviewed the sales call in question. He established that the details were captured incorrectly which could have been avoided if the advisor confirmed all of the details again with you.
Your details have been corrected, and the service transgressions have been addressed internally.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
OUTsurance's reply04 Jul 2025, 15:24
Official
Good day Lezane,
After receiving your initial complaint, our sales manager reviewed the sales call in question. He established that the details were captured incorrectly which could have been avoided if the advisor confirmed all of the details again with you.
Your details have been corrected, and the service transgressions have been addressed internally.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team
After receiving your initial complaint, our sales manager reviewed the sales call in question. He established that the details were captured incorrectly which could have been avoided if the advisor confirmed all of the details again with you.
Your details have been corrected, and the service transgressions have been addressed internally.
We apologise for the inconvenience caused.
Regards,
The OUTsurance Team