JS
Jacqui S
1 reviews | Active since Jan 2022
12 Jan 2026, 13:20
They don't pay out as advertised!
They were unable to beat my current premiums, so they put me in touch with their "Promotions" team to collect their offer. I submitted all of the requirements well within the time frame, and have heard nothing back, despite several follow ups.
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Replies (2)0
Replies (2)
OUTsurance's replyOfficial
12 Jan 2026, 13:32Hello Jacqui
It's disappointing to see we were unable to offer you a saving at this stage. We are very sorry to see no update on payment has been provided to you yet!
The matter has been escalated and you will be contacted and assisted with proper feedback.
Regards
The OUTsurance Team
It's disappointing to see we were unable to offer you a saving at this stage. We are very sorry to see no update on payment has been provided to you yet!
The matter has been escalated and you will be contacted and assisted with proper feedback.
Regards
The OUTsurance Team
OUTsurance's reply12 Jan 2026, 13:32
Official
Hello Jacqui
It's disappointing to see we were unable to offer you a saving at this stage. We are very sorry to see no update on payment has been provided to you yet!
The matter has been escalated and you will be contacted and assisted with proper feedback.
Regards
The OUTsurance Team
It's disappointing to see we were unable to offer you a saving at this stage. We are very sorry to see no update on payment has been provided to you yet!
The matter has been escalated and you will be contacted and assisted with proper feedback.
Regards
The OUTsurance Team
JS
Jacqui S's updateReviewer Update
16 Jan 2026, 13:17Thank you. After much to-ing and fro-ing, I have finally been paid. Thank you for sorting this out.
JS
Jacqui S's update16 Jan 2026, 13:17
Reviewer Update
Thank you. After much to-ing and fro-ing, I have finally been paid. Thank you for sorting this out.