pM
promise M
1 reviews | Active since Apr 2016
29 Apr 2022, 09:35
THEY DOIDNT BIT MY PREMIUM AND I DID NOT GET THE CASH BACK.
Outsurance is misleading people with their CASH BACK ADVERT.
I sent an SMS and immediately a sales person called me i asked if i do qualify for the cash back on a recorded line and the sales person said yes if they don't bit my premium ,he even went further and said i will qualify for R1500 because i have had un-interrupted insurance for the past 3years …I spent 50min doing quote and they didn't bit my premium ,till today i call them everyday but I'm getting no money. People must not waste their time AND send SMS'S ITS A ****!!!!!!!!!!!!
Helpful (0)
Replies (2)0
Replies (2)pM
promise M's updateReviewer Update
29 Apr 2022, 09:58if they say i don't qualify why did the sales person say i do qualify on a recorded line,even when i told him i had a quote with them previously ? they just wanted to waste my time!!!!!!!!!!!!!!!!!!!
pM
promise M's update29 Apr 2022, 09:58
Reviewer Update
if they say i don't qualify why did the sales person say i do qualify on a recorded line,even when i told him i had a quote with them previously ? they just wanted to waste my time!!!!!!!!!!!!!!!!!!!
OUTsurance's replyOfficial
05 May 2022, 13:19Hello Promise M
Further to our private reply to you on 29 April, we confirm having audited the call.
Our advisor did confirm you would not qualify for the promotion, as you did participate in the promotion in June 2021 and confirmation of declining a new payment, based on our Ts & Cs was sent to you.
We have been attempting to call you to notify you of the outcome and also sent you a sms as well as an email discussing what had transpired.
Regards
OUTsurance
Further to our private reply to you on 29 April, we confirm having audited the call.
Our advisor did confirm you would not qualify for the promotion, as you did participate in the promotion in June 2021 and confirmation of declining a new payment, based on our Ts & Cs was sent to you.
We have been attempting to call you to notify you of the outcome and also sent you a sms as well as an email discussing what had transpired.
Regards
OUTsurance
OUTsurance's reply05 May 2022, 13:19
Official
Hello Promise M
Further to our private reply to you on 29 April, we confirm having audited the call.
Our advisor did confirm you would not qualify for the promotion, as you did participate in the promotion in June 2021 and confirmation of declining a new payment, based on our Ts & Cs was sent to you.
We have been attempting to call you to notify you of the outcome and also sent you a sms as well as an email discussing what had transpired.
Regards
OUTsurance
Further to our private reply to you on 29 April, we confirm having audited the call.
Our advisor did confirm you would not qualify for the promotion, as you did participate in the promotion in June 2021 and confirmation of declining a new payment, based on our Ts & Cs was sent to you.
We have been attempting to call you to notify you of the outcome and also sent you a sms as well as an email discussing what had transpired.
Regards
OUTsurance