1 reviews | Active since Jul 2016
They deducted to much money from my account
<p>This is my first month at Outsurance. The conaultant or sales person whom I spoke to said that my first payment will only be R350.23 (The same as my premium), I will not pay the Joining fee was his words. so... I just recieved an sms stating that outsurance deducted R672.23. This does not look good on your side of doing business. You can't just take my money as you like. Can you please phone me with a solution. On the documents also stands that I will not pay any joining fee. I need my money back as soon as possible. I am highly dissepointed in your service.</p>
Dear Bonita,
We fully understand your disappointment and we are truly sorry to see your request was never completed. I've involved our client care manager to urgently provide you with feedback and assist with the refund as soon as possible.
I've forwarded my direct details if you require any other assistance.
Kind regards,
Alet
Dear Bonita,
We fully understand your disappointment and we are truly sorry to see your request was never completed. I've involved our client care manager to urgently provide you with feedback and assist with the refund as soon as possible.
I've forwarded my direct details if you require any other assistance.
Kind regards,
Alet
Thank you for the very good feedback, I am pleased with the outcome.
Thank you for the very good feedback, I am pleased with the outcome.
