THEY ARE *****!

Been a loyal customer since 1997 and I have an excellent risk record. My car recently went to a dealership for a car engine repair only to find that they damaged my entire dashboard whilst trying to find the engine fault. The dealership is refusing to take responsibility for the damage hence; I have had no other alternative but to have the repairs done through insurance. Outsurance is now refusing to cover me for the third party damage as they are claiming it does not fall within my cover. "damage caused as a result of negligence by a third party" apparently does not warrant an insurance claim. If this is the case, why bother having insurance? Their senior claims assessor has made the report however, at no time did he ever inspect my vehicle when I took it to their assessment center in Bedfordview. As a result, they have still not sent me the inspection report for my records. Please do not use them - they are *****s and *****. I have business insurance with them as well for some large format machines which I will be moving to another company as I cannot trust them. Outsurance, you are ***** and you are **********. You do not have your customers' interests at heart. Save your pathetic Outbonus pay off line for those high risk customers who claim for everything. Your aggressive advertising on television is false and misleading to the public. Congratulations, you have managed to lose my personal and business insurance policies. Now all you need to do is lose another five more customers like me every month and we will see if you still have that fancy building of yours in Centurion. p.s your staff coming to work in their pijamas might be funny to you but it's a complete joke - very inappropriate and unprofessional - you are not GOOGLE.