The worst service and experience ever!!!

The worst experience ever from my initial engagement with the staff (Tiffany Oates,Daniel and Mamello). Sent email update for my policy on the 7th August at 13:45, never received acknowledgement of receipt three weeks later (19th August) Daniel calls requesting the same info sent to cctd email address on the 7th. Had to call back same day and spoke to Mamello who apparently is the supervisor and was in the clientele division and had to relay the same info that was given to Tiffany originally and Daniel. Mamello had to go back to emails of the 7th to retrieve my email. She was advised of another email sent on the 17th August regarding a manual inspection for my food truck, she advised she had updated my policy accordingly and will send the updated schedule. Received the supposedly updated version at 20:45 on the 19th August with the wrong details (registration number and descrition of item insured). Wow, wow, wow