NM
Nokuthula M

1 reviews | Active since Jan 2021

22 Oct 2021, 16:24

The worst insurance ever

When do i start with these ******? I pay R2300. 00 monthly to these croocks but everytime i claim from them they reject my claim. STAY FAR AWAY FROM OUTSURANCE!!!! i repeat do not even join them! This is the 2nd time they reject my claim. I have been a member since 2015 and i only claimed twice but i never got helped, what is the use of having an insurance if you end up paying from your pocket????? They once trended for treating us different and now i believe they do......

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Replies (1)
OUTsurance
OUTsurance's reply26 Oct 2021, 13:26
Official
Hello Nokuthula

Following our private reply to you, thank you for providing us with the relevant claim number.

Our assessing manager as well as our dispute team contacted you and discussed the ambit of our cover.  We know the outcome of your claim is disappointing, but we thank you for your understanding.

Regards
OUTsurance