1 reviews | Active since Oct 2016

17 Oct 2016, 16:32

The worst insurance company

<p>Uncompromising, not understanding and having to speak to several people and explain over and over again, numerous phone calls, debits/deductions not as per instruction and generally unhelpfull and call centre operators even being rude that was my experiance with OUTSURANCE.</p>

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Replies (1)
OUTsurance
OUTsurance's reply18 Oct 2016, 16:18
Official

We know you will appreciate our concern about the service you describe.

Although the facility has since been cancelled, we requested our client care manage, Brian to investigate what had transpired and to contact you with proper feedback.

You have our sincere apologies for the disappointing experiences you mention. We will never condone any form of unprofessional conduct or behaviour and will discuss our findings internally.

Regards

Dinky